Work Experience

University of Toronto

Provided student guidance throughout a series of first-year Java and introduction to algorithms lab exercises; conducted tutorials to support courses in Human-Computer Interfaces and Programming Languages; marked assignments and exams, invigilated exams; organized extra sessions to help students understand difficult material; served on the TA Committee, a team of professors and students, to improve the teaching assistant quality and experience in the department.

Iobion Informatics

Coordinated planning and development of microarray software releases, including management of resources.

AT&T Canada

Closely co-ordinated a team of programmers and analysts through requirements definition, design, development, testing and implementation of a large-scale data reconciliation, system enhancements and migration. This multi-million-dollar effort was done to support AT&T's sale of their residential system to a telecom reseller, and to eliminate the high costs of an outsourced residential system.

Implemented flexible and scalable cross-billing-platform invoice discounting and term contract capabilities, to reward customers who commit large volumes of telecom usage to AT&T. This provided marketing with a major tool to win and secure long-term revenue commitment. This system was adopted by AT&T in the United States.

Implemented long-distance calling card provisioning and billing, coordinating information and processes across six separate platforms.

Responsible for the implementation of cross-platform data reconciliation and archiving for AT&T's residential system (prior to its retirement), to eliminate additional storage costs and improve performance efficiency by removing stale data.

Responsible for providing creative, workable design solutions to complex systems issues and requirements.

William M. Mercer

Worked closely with both the user community and a development team to refine requirements and design an International Business Development system. This system enabled Mercer to leverage their expertise across an international forum of clients. After my departure, the design was preserved and eventually implemented.

SHL Systemhouse Inc.

Conducted detailed systems analysis, design, and specification of a legislative court case information system which provided direct access to case information, eliminating the need for manual entry and improving productivity.

Analysed the requirements and prepared an implementation plan to automate the exchange of information between a probation department and the Superior and Municipal Courts. The scope of the solution was constrained by budget and time.

Coopers & Lybrand (PricewaterhouseCoopers)

Conceptualised and designed an analytics package enabling auditors to leverage expertise through the use of industry templates and statistics, and identify trends and areas requiring further investigation.

Rewrote and enhanced an audit package to produce preliminary financial statements including statistical analysis of financial information and corporate consolidation, standardizing the file layouts and program subroutines to create an optimum development and maintenance environment.