Specifically, my job title is "research computing support specialist" and I am the "point of contact" (POC) for Software Engineering, Numerical Analysis, Databases, and some individuals. This year, I also am POC for Professional Masters students who are not yet affiliated with a specific research group.
documents for Professional Masters students
How to log in to internal machines from outside the department
some introductory information about procmail
some detailed information about spam filtering options available at CSLab