In organizations, a gap commonly exists between busi- Modeling can help formalize and document such artifacts. ness goals and business processes. While several approaches provide For example, just to name a few possibilities:
vide modeling solutions in each of these two areas, their relationships are often not defined well enough to be used in the software development process. This paper aims to better fill this gap through the introduction of a pattern-based framework that helps construct business processes from organization goals while maintaining traceability relationships between the two. How to extract patterns, which are composed of goal templates, process templates, and their relationships, is briefly presented. The framework, which includes a collection of patterns for a particu- lar domain, is formalized as a profile of the User Requirements Notation, a standard modeling language that supports goals, scenarios, and links between them. A method for the use of such framework is defined and then illustrated through a case study involving an adverse event management system that targets the improvement of patient safety in healthcare organizations.